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Frequently Asked Questions

 

faq listshack

Is it really unlimited?

We offer an individual unlimited plan which means we provide an unlimited amount of data for an individual user.  If you plan on using more than 50,000 records per month please contact us for information about our other plans.

Am I required to have a SAN?

Yes! Although we regularly scrub our lists against the DNC, that will not protect you from fines or other legal action if you do not register for a SAN and comply with the provisions of the TCPA.  In order to be protected from legal action each caller must register for a SAN which an be done for free by visiting https://telemarketing.donotcall.gov/.  We cannot protect our customers from litigation or fines because the TCPA requires that each marketer must be responsible for registering for their own SAN and maintaining an internal DNC policy and procedure.

Are there any contracts?

Absolutely not.  You’re welcome to cancel your membership at any time.  

Is there a dialer you recommend?

Absolutely!  Evs7.com has a variety of options including the Dolphin Power Seller, Koala Cloud CRM & Call Center, as well as the Cricket Click Dialer.

Where do you get your data?

We aggregate our data from a variety of public sources as well as opt-in databases.

How often is your data updated?

We run major updates quarterly and minor updates monthly.

What information is included for consumer data?

First name, last name, phone number, address, county, age, and estimated income.

What information is included for business data?

Name of the business, phone number, owner information (where available), address, sales volume, SIC code, and web address (where available).

How do you handle cancellations and refunds?

You can cancel your subscription at any time.  All subscriptions are non-refundable and no pro-rated refunds will be given.  Please be sure to cancel at least three business days before the end of your billing cycle.  Once you cancel you will still be able to enjoy the benefits of your membership through the end of your subscription period.  If you do not cancel at least three days prior to your renewal you may be billed and that charge will be non-refundable.

How accurate is your data?

Our data runs at the industry average of about 90%.  In some areas it may run better or worse, but you should expect to have a reasonably accurate list.

Can I resell this data?

Absolutely, but you must contact us to get approval.  You can email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

 


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